Hi, I'm Laura. 

A freelance senior UX writer and copywriter.

Great UX writing and content design is problem solving. It’s about helping people achieve their goals when they engage with your product or service — whether that’s an app, a website, or the emails they’ve signed up to. 

It’s putting service before sales — and guiding people to those sales if that's your thing. Designing precise conversations that are easy to understand and pleasant to use. And being human.

Great UX writing helps you turn down the dial on customer complaints and can make your product more accessible. 

Writing professionally since 2011, I have the experience of collaborating with international teams to approach your project — from prototyping and testing to refinement — in the best possible way. Using writing craft, design tools, and curiosity.   

From the writing on Pret’s walls to a coaching app for La Roche-Posay and an FX banking app, come and take a look at some of my work.

You can contact me here, or say hi on LinkedIn.